There a several federal and state regulatory agencies specifically tasked with protecting consumers, handling complaints, and prosecutors businesses that act in bad faith or run afoul of the law. Typically, your home state’s Office of the Attorney General is a valuable resource for consumer protection. Some states, such as California, have constituted separate government agencies, for example the DFPI
On the federal level similar agencies exist
Federal Communications Commission (FCC)
The Federal Communications Commission regulates interstate and international communications by radio, television, wire, satellite, and cable in all 50 states, the District of Columbia and U.S. territories.